![]() What made you want to work in tech? Working in spatial analytics and GIS came naturally as someone who was interested in solutions. Loved FSU so much, stayed for a Masters degree in GIS. Where did you go to uni and what did you study there? At Florida State University (go ‘Noles!) I studied Environmental Science and Education for my undergraduate degrees. The customer success role can fluctuate from day to day as you work with all departments in CARTO and your client's company! One day might be focused on marketing efforts, inviting clients to events or webinars, and other days might be more focused on understanding the goals of the project a client is looking to accomplish through CARTO and making sure they have the knowledge to reach them. What does your day-to-day look like? A day in the life of a CSM starts with some caffeine and a comfy workspace! After cracking open the laptop for the day, a CSM will likely attend, host - and organize - meetings, training, webinars, blogs, and everything in between! Kira Gawlak, Enterprise Customer Success Manager What advice would you give to someone aspiring to a career like yours? I'd say please reach out and connect with myself and other Solutions Engineers on LinkedIn! Would be delighted to chat and brainstorm ideas based on your life and career goals. ![]() Many tech roles offer a mix of these things and in my opinion was a great career step. What made you want to work in tech? For me it was a combination of things when I joined the tech industry: (a) I enjoy working with data, (b) I wanted a company to grow and learn new skills, (c) I wanted exposure to many different verticals on the market, and (d) I love working remotely and having autonomy where I live. Where did you go to uni and what did you study there? University of Colorado at Boulder in the US - Studied Geography and Ecology with a dash of Anthropology. Everyday I sync with teams internally, build demos, visual assets, and attend client-facing meetings to better discover and understand issues companies are facing and how we at CARTO can help. I am often the bridge between potential customer needs and other technical teams across CARTO including IT, Product, Data Engineering, and Support. What does your day-to-day look like? As an SE, I'm the first technical point of contact with potential customers and my main goal is to understand prospects' pain-points, challenges, and business needs. What advice would you give to someone aspiring to a career like yours? Besides being very good at statistics and coding, be ready to quickly learn new tools and methods, as well as to be able to explain in a clear way your work to other specialists and non-specialists. And even more so if you work for a tech company, where you are at the forefront of innovation and will be able to work in a highly data-driven environment. Why should someone want to work in STEM or for a tech company? If you have a curious mind and enjoy solving difficult problems then a career in STEM is a great choice. What is a common misconception about a STEM career? That you need somehow to be gifted to succeed in a STEM career, while enjoying solving difficult problems and having a creative attitude are what you really need (plus of course a lot of hard work!). Where did you go to uni and what did you study there? I did my BSc and MSc in Physics at the University of Milan, and then went to do a PhD in Applied Statistics at the University of Southampton ![]() Beside the technical work, my work also involves mentoring junior colleagues and engaging with stakeholders, from clients to product-owners. What does your day-to-day look like? My day-to-day is usually spent (surprise, surprise) working with (spatial) data, from data-wrangling to developing modeling frameworks, and lately developing data science tools. ![]()
0 Comments
Leave a Reply. |